News

  • alfa Video Contact Center...

    2017-06-01

    The best telemarketers from all over Poland – finalists of the Telemarketer of the Year 2017 contest – used alfa Video Contact Cente...

  • alfa Virtual Branch – Inn...

    2017-03-09

    alfa Virtual Branch was awarded a prestigious Innovation of the Year 2016 award in a competition organised by Forum Biznesu under the auspices of the Department of Technical Sciences of the Polish ...

Partners

References

Alfa Video Contact Center

alfavox

Alfavox Sp. z o.o. is a provider of advanced platforms for call and contact center telecommunications systems.

alfa CC

alfa Contact Center is a system that guarantees professional customer service, free business creation and advantage over competitors.

alfa PDS

alfa PDS enables to conduct effective inbound campaigns for information, sales, debt collection or research purposes.

alfa IVR

alfa IVR  voice platform is a professional solution that supports automatic customer service in every market segment.

alfa Scripter

alfa Scripter facilitates operation of every call center, guarantees top level of customer service and efficient introduction of new agents to work in CC.

alfa Video CC

alfa Video Contact Center provides new channel of direct communication with a customer based on video call or text chat.