• alfa Virtual Branch – Inn...


    alfa Virtual Branch was awarded a prestigious Innovation of the Year 2016 award in a competition organised by Forum Biznesu under the auspices of the Department of Technical Sciences of the Polish ...

  • Alfavox at the prestigiou...


    At the end of February this year Alfavox will take part in CCW 2017 in Berlin, the leading event for call center industry in Europe. The company will present its innovative solutions at the stand N...

  • Alfavox and Tivron togeth...


    Alfavox and Tivron will demonstrate their experiences in application of solutions dedicated to Contact Center market sector during the biggest industry event  - CCW 2017 in Berlin. The custome...



Alfa Video Contact Center


Alfavox Sp. z o.o. is a provider of advanced platforms for call and contact center telecommunications systems.

alfa CC

alfa Contact Center is a system that guarantees professional customer service, free business creation and advantage over competitors.

alfa PDS

alfa PDS enables to conduct effective inbound campaigns for information, sales, debt collection or research purposes.

alfa IVR

alfa IVR  voice platform is a professional solution that supports automatic customer service in every market segment.

alfa Scripter

alfa Scripter facilitates operation of every call center, guarantees top level of customer service and efficient introduction of new agents to work in CC.

alfa Video CC

alfa Video Contact Center provides new channel of direct communication with a customer based on video call or text chat.